We just used Kristina's cleaning for the first time for our apartment and are very happy with their work. Christina in the office was nice enough to email me the morning of to let me know the their arrival time, and they were on time. Online booking seems really convenient to use in the future. Both women who cleaned were very friendly with our dog - this is the main reason we switched cleaning providers as we've had other cleaners who were not comfortable being left alone with the dog. We definitely plan on using Kristina's again!